Chances are if you’re any decent sort of human, you probably aren’t in any way okay with racism in any form. Well, neither are ScotRail, as shown by a recent Twitter conversation with one of their disgruntled customers.

A user named Ali Roberts was attempting to lodge a formal complaint about the ‘seating situation’ on his train. ScotRail was happy to listen until he went on a bit of a racist turn.

He questioned the ‘safety’ of having a Pakistani driver. The ScotRail account on hand, with the initials CM, put him down rather eloquently, saying:

The original tweet from Roberts has since been deleted, probably because a rail company made him look like a complete plebeian. The ScotRail tweet has garnered 400 retweets and more than 2,000 likes at the current time.

There was also a bunch of praise thrown at the company for standing up to it so simply and eloquently.

Also, the guy deleted his account. You get what you give I suppose.